Booking – Terms & Conditions

Breakfast is included in all room types. All prices include VAT.

Age limit
Age limit for making a hotel reservation is 18 years.

Free cancellation until 15.00/3 pm the day before arrival. If cancellation is made no later than 15.00/3 pm on the day before arrival, the full amount will be refunded. If cancelled later than 15.00/3 pm on the day before arrival, 100% of the first night’s accommodation price will be charged.

Check-in and check-out
The hotel room will be at your disposal no later than 15.00/3 pm on the day of arrival. The room can be used until 11.00 on the day of departure.The hotel room will be held until 18.00/6 pm on day of arrival, unless other arrangements have been made.

Liability for damage
In case of any damages to, or smoking in the room and other areas where smoking is not permitted, the cost of the damage will be charged.

Force majeure
Strike, lockout, fire or other events outside the hotel’s (Kust Hotell & Spa) control allows KUST Hotel & Spa to cancel the booking without accepting any liability.

Please note that pets are not allowed in the hotel or at Restaurang Tage.

Processing of Personal Data
KUST Hotell & Spa i Piteå AB processes personal data about those who use our services and products. KUST Hotell & Spa AB is the data controller with respect to the matters related to your booking. The personal data you provide is used by KUST Hotell & Spa to provide, manage, follow up and obtain payment for the services you have booked. This also includes communications that remind or inform you about your booking or special offers and information that is associated with your booking before, during and after your stay. In addition, your personal data may be processed for the purposes stated in our Privacy Policy.

When you book for another party, you are responsible vis-à-vis that you have the consent of the other party that KUST Hotell & Spa may process their personal data in accordance with the terms and conditions as set forth herein.

For further information about KUST Hotell & Spas’ management of personal data and how to contact KUST Hotell & Spa in connection with the management of your personal data, please read our Privacy Policy.